FAQ's

Frequently Asked Questions (FAQs)

1. What is MultiQart?
MultiQart is a multi-brand products store catering to customers in Pakistan, the UK, UAE, and Saudi Arabia. We provide high-quality products from trusted brands and ensure a seamless shopping experience.

2. Which countries do you deliver to?
We deliver to Pakistan, the UK, UAE, and Saudi Arabia. If you’re located outside these regions, please contact us at MultiQartpk@gmail.com to check delivery options.

3. How can I place an order?
You can place an order directly on our website. Simply browse through our products, add items to your cart, and proceed to checkout. If you face any issues, feel free to contact our support team.

4. What payment methods do you accept?
We accept multiple payment options, including:

  • Credit/Debit Cards
  • Bank Transfers
  • Cash on Delivery (available in select regions)
    For specific details, please check our Payment Policy.

5. How long does delivery take?
Delivery times vary based on the destination:

  • UK: 3-5 business days
  • Pakistan, UAE, and Saudi Arabia: 5-10 business days
    During peak seasons or unforeseen circumstances, delivery times may vary slightly.

6. Can I track my order?
Yes! Once your order is dispatched, you’ll receive a tracking number via email or SMS. Use this to track your shipment on our website.

7. What is your return and refund policy?
We offer a hassle-free return and refund policy. If you’re unsatisfied with a product, you can return it within 14 days of delivery, provided it’s in its original condition. For more details, please refer to our Return Policy.

8. How can I contact customer support?
You can reach us via:

  • Email: MultiQartpk@gmail.com
  • Phone: +92 3334178756
    Our support team is available Monday to Friday, 9:00 AM to 6:00 PM (GMT).

9. Do you offer discounts or promotions?
Yes, we frequently run sales and promotional offers. Follow us on social media or subscribe to our newsletter to stay updated!

10. Is my data secure with MultiQart?
Absolutely! We prioritize your privacy and ensure that all your personal and payment information is secure. Check our Privacy Policy for more details.

If you have a question that’s not listed here, feel free to contact us. We’re happy to help! 😊