Shipping Policy

Shipping Policy

At Multi Qart, we aim to deliver your orders efficiently and reliably. Our shipping policy provides clear guidelines on delivery times, costs, and procedures for domestic and international orders.

1. Delivery Locations

We ship to the following regions:

  • United Kingdom
  • Pakistan
  • United Arab Emirates (UAE)
  • Saudi Arabia

If you’re located outside these areas, please contact us at Multiqartpk@gmail.com to discuss possible shipping arrangements.

2. Shipping Costs

Shipping charges vary based on the destination, order weight, and delivery speed. Exact costs will be calculated and displayed at checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • United Kingdom: 5-7 business days
  • Pakistan: 3-5 business days
  • UAE and Saudi Arabia: 7–12 business days

Please note that delivery times may vary due to unforeseen delays such as customs clearance, weather conditions, or holiday seasons.

4. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive an email notification with your tracking information once your order is shipped.

5. Tracking Your Order

After your order is dispatched, you will receive a tracking number via email or SMS. Use this number to track your shipment through the courier's website or our tracking portal.

6. Customs and Import Duties

For international orders, customers may be responsible for customs duties or taxes imposed by the destination country. These charges are not included in our prices and must be paid by the customer.

7. Failed Deliveries

If delivery fails due to incorrect shipping information provided by the customer, the customer will be responsible for any additional shipping fees. Please double-check your address details before confirming your order.

8. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please notify us immediately.
  • For damaged items, contact us within 48 hours of delivery with photos of the damage.
  • We will work with the courier to resolve the issue and arrange a replacement or refund if applicable.

9. Shipping Restrictions

Certain items may be restricted or prohibited for shipping to specific locations due to local regulations. We will notify you if your order is affected.

10. Contact Us

For any questions or concerns regarding shipping, please reach out to us:
📧 Email: multiqartpk@gmail.com

📞 Phone: +92 3334178756

We’re here to ensure your orders reach you safely and on time. Thank you for shopping with MultiQart ! 😊